Know which commit broke production.

Ingestion responds with 429 and a Retry-After header pointing at the next UTC midnight. The official SDKs handle it gracefully; your application never blocks or crashes because of a quota. Everything already ingested stays searchable.

On paid plans, logs beyond your monthly included volume are accepted and billed in arrears at your plan's overage rate on the next invoice (the daily cap still applies). On the Free plan there's no overage: the monthly cap is a hard limit.

Every paid plan includes a 14-day free trial: one trial per account, and you're never charged during it. You're billed only when the trial converts to a paid subscription. Cancel before the trial ends and you drop back to Free with your data intact (within Free limits).

Yes. Upgrades apply immediately (billed for the new period on the spot); downgrades and cancellations take effect at the end of the period you've already paid for. You can also pause a subscription and resume later. No lock-in, no cancellation calls.

Yearly billing is ten months' price for twelve months of service: two months free. You can switch cycles when changing plans; the new cycle starts with the new period.

One ingested event, whatever its size within reason. We don't nickel-and-dime by bytes. A structured event with twenty fields and a stack trace counts exactly like a one-line info message.

Every plan includes 20 voice calls, 50 SMS, and 100 emails per month, with no setup: alerts just work. Past that, sends draw from prepaid credits ($0.25 per call, $0.10 per SMS, $0.02 per email) that you top up in $5, $10, or $25 packs. Connect your own Twilio account instead and everything becomes unmetered, billed by Twilio at your rates, with nothing added by us. Webhook and custom-script notifications are always free and unlimited.

Traces that contain an error are kept for your plan's full retention, exactly like logs. Error-free traces are cleaned up after 48 hours, since healthy request waterfalls lose their value quickly. Daily latency and throughput summaries are kept much longer, so day-over-day comparisons keep working after the raw traces are gone.

Yes: open-source maintainers, students, and educators can get Team features free or heavily discounted. Contact us with a link to your project or institution.